Product Care & FAQs
Why?
…does my vacuum seal not work effectively?
…is there moisture on the underside of the cover?
These may be the possible reasons:
1. Container is too small - Insufficient space for a proper seal.
2. Damaged seal - Check for cracks or dirt on the sealing edge.
3. Improper sealing technique - Ensure the lid is aligned correctly.
Moisture inside the cover of a vacuum-sealed container can be due to:
1. Humidity in the food - Moist foods release moisture during sealing.
2. Improper drying - The container or food wasn't dry before sealing.
3. Temperature changes - Condensation forms if the container cools rapidly.
4. Seal leak - A poor seal may allow air and moisture to enter.